Contact us

We're here to help with map selection, custom requests, or general enquiries about our products.

Get in touch

We typically respond to enquiries within 24 hours during working days. For urgent custom map requests or expedition planning support, please mention this in your email subject line.

Custom map requests

If you're planning a specific route and need a personalised map, please include the following information in your email:

• Geographic region or route coordinates
• Preferred scale and coverage area
• Specific features you need highlighted
• Timeline for your trip
• Any emergency contact details to include

Custom maps typically require 5-7 working days for creation and verification before printing.

Returns and replacements

If you find a cartographic error on any of our maps, we'll replace it free of charge. Email us with a photo of the error and your order reference.

For other enquiries about orders, shipping, or product specifications, reach us at the email address above.